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Troubleshooting & Support

  • Something’s not working with my Xumo TV remote. How can I fix it?
  • How do I troubleshoot and manage power settings on my Xumo TV?
  • How do I pair or unpair a mobile device with my Xumo TV?
  • Can I play media from my USB drive on Xumo TV?
  • How do I fix a setup issue with my Xumo TV?
  • I can’t connect my Xumo TV to my WiFi connection. How can I fix it?
  • I don’t see app icons or images on the home screen. What do I do?
  • How can I get help with my Xumo TV?
  • How do I restore my Xumo TV’s factory settings?
  • How do I update my Xumo TV?
  • I’m having video or audio issues with my HDMI device. How can I fix it?
  • What accessibility features are available on Xumo TV?
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