Are you experiencing issues with your Xumo TVs headphone output? If your Xumo TV is unexpectedly routing audio through the headphone port without connected headphones, the system's output setting may need to be adjusted.

 In this article, we’ll guide you through the steps to resolve this issue and get your TVs audio working as expected.

What you’ll learn:

• Steps to disable the headphone port on your TV
• How to switch back to using your TVs built-in speakers or HDMI-ARC device 

How to disable the headphone output on your Xumo TV

To resolve the unintended audio output, you’ll need to adjust the audio output settings on your TV.

Before you begin, identify which version of the Xumo TV interface you have. This will help ensure you follow the correct steps for your device.

There are two ways to identify your version:

1. Press the button on your remote or scroll down to the Settings tile on your home screen.
   • If the first item in the Settings menu is Closed captions, follow the instructions for the Berry version.
   • If the first item in the Settings menu is Picture and sound, follow the instructions for the Teal version.
2. Look for one of the following logos in the top-left corner of your TV screen:

•  

  • If you see this logo, follow the instructions for the Berry version. 

    

  • If you see this logo, follow the instructions for the Teal version. 

    

Once you've identified your version, follow the corresponding instructions below.

Berry version: Disabling the headphone output

1. Go to Settings > Picture and sound > Audio settings > Headphone and speaker port.
2. Set the value to off.
   • This will disable the headphone audio output.
   • To use this output again, set the value to Headphones or Speakers after connecting a pair of headphones or a speaker to the headphone audio output on your TV.

Teal version: Disabling the headphone output

1. Go to Settings > Picture and sound > Sound > Audio output.
   • Or you can use the Quick Access Menu > Audio output.
2. Set the value to TV Speakers (internal/HDMI ARC).
   • This will manually switch the TV to use the built-in speakers (or the HDMI-ARC device if connected).
   • To use the headphone output again, set the value to Wired headphones or Wired speaker after connecting a pair of headphones or a speaker to the headphone audio output on your TV.

By following these steps, you should be able to resolve the issue with your Xumo TVs headphone output and enjoy uninterrupted audio from your TV.