If you’re having connectivity issues, such as buffering, freezing or audio issues and have attempted various steps to resolve, contact your internet service provider for support.
Reference the table below for support, depending on your internet service provider. If your provider is not listed below, check your bill or their official website to find their direct support contact.
| Internet service provider | Contact information |
| Spectrum support | |
| Spectrum Business support | |
| Xfinity support | |
| Mediacom support | |
| Cox Support | |
| GCI Support | |
| Call: 813-388-2004 | |
| Call: 1-888-579-2610 |
Need more help?
If you have contacted your internet service provider and are still experiencing issues with your Xumo device, you can find further troubleshooting steps on your device's support page:
If you can’t find a solution, please contact a Xumo agent by selecting Start Chat at the bottom of this page. Agents are available 24/7.