Xumo provides certain authentic replacement parts for purchase and access to user manuals.

Your Xumo device may be covered under warranty or by the company that provided the device to you. We suggest checking to see if your device is covered under warranty prior to purchasing replacement parts.

Other than entirely new replacement devices, we stock replacement remotes and power supplies.

Replacement Parts from Xumo 

Remote

The replacement remote we sell here works with all Xumo devices. The four app shortcut buttons may differ from the buttons on your original remote.

Buy a replacement remote

Please check your Xumo Stream Box model number to confirm you are ordering a compatible power supply for your device. 

Power Supplies

XiOne Models

Buy a replacement XiOne power supply

Ways to check that your device is an XiOne model Xumo Stream Box:

• Flip your device over. Toward the top of the printed text, see “XiOne” printed, or that the first 3 letters of your serial number (“SN”) are “XI1”
• In your device’s on-screen settings, see that the first 3 letters of your serial number are “XI1”
• Look at the back of your device. See that the power plug is a round, barrel plug connection.

ES1 Models

Buy a replacement ES1 power supply
Ways to check that your device is an ES1 model Xumo Stream Box:

• Flip your device over. Toward the top of the printed text, see “ES1” printed, or that the first 3 letters of your serial number (“SN”) are “ES1”
• In your device’s on-screen settings, see that the first 3 letters of your serial number are “ES1”
• Look at the back of your device. See that the power plug is a rounded and rectangular shaped USB-C connection.

We’re always evaluating which replacement parts to keep in stock. Check back for future additions.