Setting up parental controls on your Xumo TV

  • Updated

To help protect your family and control what content can be accessed on your TV, you can set up parental controls. Before you begin, identify which version of the Xumo TV interface you have. This will help ensure you follow the correct steps for your device.

There are two ways to identify your version:

  1. Press the SettingsCog.png button on your remote or scroll down to the Settings tile on your home screen.
    • If the first item in the Settings menu is Closed captions, follow the instructions for the Berry version.
    • If the first item in the Settings menu is Picture and sound, follow the instructions for the Teal version.
  2. Look for one of the following logos in the top-left corner of your TV screen:
  3.  
    • If you see this logo, follow the instructions for the Berry version

      plum version logo.png

    • If you see this logo, follow the instructions for the Teal version

      All-White Xumo TV Logo.png

Once you've identified your version, follow the corresponding instructions below.

Berry version: Setting up parental controls

To set up parental controls for the Berry version, go to Settings > Parental controls on your TV, or say “Settings” into your voice remote and scroll down to Parental controls. From there, you can:

  • Set viewing restrictions based on US TV ratings, Movie ratings, and lock all or individual apps
  • Choose a parental control PIN to bypass viewing restrictions
  • Choose a purchase PIN to require a passcode before making purchases
  • Reset your parental control settings and PINs

Note: Parental controls settings are specific to each TV. If you have more than one Xumo TV, you’ll need to set up parental controls on each one separately. US TV and Movie rating viewing restrictions can only be applied to your TV antenna. Streaming apps, other inputs, and connected devices may still allow you to search for and watch restricted titles.

Teal version: Setting up parental controls 

To set up parental controls for the Teal version, you can use one of the following options:  

  1. Go to Settings > Parental on your TV.
  2. Say “parental controls” into your voice remote.

From there, you'll be guided to create a PIN for the device. Once your PIN is set, you can manage the following options:

  • Pin options include turning on for purchases
  • Restricting movies and TV shows by age ratings
  • Customizing apps requiring pin
  • Changing and removing PIN codes

Note: Parental controls settings are specific to each TV. If you have more than one Xumo TV, you’ll need to set up parental controls on each one separately. Also, remember the PIN will be needed to reset your device

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