Easily manage your Xumo devices using the Xumo Remote app. With your mobile phone or tablet, you can control your compatible Xumo device from anywhere in your home — no need to search for the remote or interrupt your viewing experience.

In this article

In this article, we'll show you how to:

• Download and install the Xumo Remote app on your phone or tablet
• Use the app to control your Xumo device 
• Troubleshoot common issues and find answers to frequently asked questions

How can I use my phone to control my Xumo device?

You can use your phone or tablet as a remote control for your Xumo Stream Box or Xumo TV by downloading the Xumo Remote app.

Download and set up the Xumo Remote app

To use the app, you’ll need:

• Your device on the same WiFi network as your phone or tablet
• A compatible phone or tablet
• The Xumo Remote app from the App Store for iPhone or Google Play

Downloading the Xumo Remote App

• Apple
  1. Open the App Store.
  2. Tap the search bar and search for the Xumo Remote app.
  3. Tap Get, then Install. If you’ve downloaded it before, you’ll see a cloud icon.

  4. If prompted, enter your Apple password, then tap OK.

      

• Android
  1. Open the Play Store.
  2. Tap Search and search for the Xumo Remote app.
  3. Tap the app, then Install.
  4. If prompted, enter your Play Store password.
  5. Tap Accept.

Connect the Xumo Remote app to your device

1. Check your connection: Make sure your device is turned on and connected to the same WiFi network as your phone or tablet.
2. Open the app: When launched, the app will automatically search for compatible devices.
3. Select your device: On your first use, select your device from the list. Once connected, the remote will appear.
4. Automatic Reconnection: Next time you open the app, it will automatically attempt to connect to the last device you used.

About the Xumo Remote app

The Xumo Remote app includes the following buttons and functions:

Frequently Asked Questions

Can I connect my Xumo Remote app to multiple Xumo devices?

Yes. You can connect the Xumo Remote app to multiple Xumo devices. To control a different Xumo device, simply switch your selection in the device manager. 

Note: The app controls one Xumo device at a time. Power on/off works only for the most recently selected device, but you can switch devices at any time.

How do I switch the app to control another Xumo device?

1. Select the Xumo device name at the top-center of the screen to bring up the active and available devices menu.
2. Choose the Xumo device you want to control.

How do I access the app settings?

Select the three horizontal dots in the top right. Here, you can view the Terms and Conditions and Privacy Policy and change your privacy settings.

If I delete and re-download the app, will I need to connect my device again?

No. If you previously connected your device to the Xumo Remote app on your phone or tablet, it will still be connected even after deleting the app.

Need more help?

Chat now with a Xumo agent by selecting the chat bubble. Support is available 24/7.