When you set up your TV, you'll be prompted to connect it to the internet. If you choose to do so, step-by-step instructions will display on-screen.
How do I connect my TV to WiFi after setting it up?
- Go to Settings > Network > Connect to a WiFi network.
- Select your WiFi network name (SSID) from the list of available networks. If you don't see your network name, or if it's a hidden network, select Back, choose Connect to a private network and enter your network name.
- Enter your WiFi password.
Your WiFi network name and password will be the same that you use to connect your other devices, such as phones or computers.
If your router supports WPS, select Connect using WPS in Settings > Network.
Note: Xumo TV cannot connect to networks that require a separate login through a web browser (for example, certain WiFi networks in libraries or hotels).
How do I connect with an Ethernet cord?
- Plug one end of your Ethernet cord into your TV's LAN port.
- Plug the other end of your Ethernet cord into your modem or router's LAN port.
- Go to Settings > Network > Connect using Ethernet on your TV.
Note: Ethernet is not available on all TVs. Check your manufacturer's documentation to confirm that your TV has a LAN port.
Something is not working. How can I fix it?
If you're trying to connect to a WiFi network, make sure you have selected the correct network name (SSID) and entered the right password. Remember, passwords are case-sensitive.
If you're trying to connect to a WiFi hotspot, make sure it has a strong signal and can connect to other devices, like computers. If your TV is connected but the speed seems slow, try restarting your mobile hotspot by turning it off and back on. If the speed does not improve or the TV can't connect, try another network, either through WiFi or Ethernet connection.
If you're trying to connect with an Ethernet cord, ensure that everything is plugged in securely.
Lastly, confirm that your modem or router is connected to the Internet. Go to Settings > Network to check whether the TV is online or offline. If the TV is offline, try accessing the internet on a mobile phone, computer or other device on the same network.
The TV will reconnect automatically once an internet connection is available. It may take 15–20 seconds for your TV to wake up after being off for a prolonged period.
If the connection speed seems slow, try restarting your modem or router. You may also see improved signal strength by moving your modem or router closer to the TV, if possible.