If the Xumo Play app is frozen on your screen, try relaunching Xumo Play and checking your internet connection.

Why is a video continuously buffering?

If you experience issues with a video buffering on the Xumo Play app, try relaunching Xumo Play and checking your internet connection.

For further assistance, please contact the Xumo Play Solutions Team at xumo.com/playsupport, and we will get back to you in 24-48 hours.