How do I change my Xumo account and billing information?

  • Updated

You can update your account and billing information by signing into your Xumo account and going to the Account tab. If your Xumo account is managed by a third-party provider, then you will need to manage those credentials through your provider. If you would like to have a dedicated Xumo account, you will need to unlink your provider’s credentials and start a new Xumo account.

How do I change the email address for my Xumo account?

To update the email address for your Xumo account:

  1. Sign in to your Xumo account.
  2. Under Account information, select Edit next to your current email.
  3. Enter the new email address you’d like to use for your Xumo account.
  4. A verification email will be sent with a 6-digit code (check your spam folder if it’s not in your inbox).
  5. Enter the 6-digit verification code.
  6. Select Submit.

How do I change the password for my Xumo account?

To update the password for your Xumo account:

  1. Sign in to your Xumo account.
  2. Under Account information, select Edit next to your current password.
  3. Enter the current password along with the new password you would like to use.
  4. Select Save.

How do I change the billing information for my Xumo account?

To update the billing information for your Xumo account:

  1. Sign in to your Xumo account. You can also access your payment method details directly by going to xumo.com/payment.
  2. Under Billing information, select Add or Edit.
  3. Update with your payment method and billing address, including all required information.

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